Shipping & Returns

Delivery & Returns

Delivery & Installation

Every window treatment is custom made to your exact measurements. Once your order is confirmed, we keep you updated on production, then deliver and professionally install everything in your home — complete with all necessary hardware.

From consultation to installation, the typical timeline is 2–4 weeks, depending on product choice and customization.

Return & Exchange Policy

Because every product is made to order for your windows, there is no refund or return on custom products. Our precise in-home measurement and design consultation are there to make sure you love the result before anything is made.

If anything arrives damaged or isn't installed to your satisfaction, please contact us and we'll make it right.